Information We Collect
1. Personal Identification Information: This includes names, postal addresses, email addresses, and phone numbers, which we collect through our online platform, donation forms, and other interactions.
2. Payment Information: We collect payment details such as credit/debit card numbers and bank account details necessary for processing donations. This information is handled by our payment gateway partner, which is PCI DSS compliant.
3. Web Usage Information: We gather data on how our website and online platform are accessed and used, including browser types, access times, and pages viewed. This helps us understand user behavior and improve our platform.
Use of Information
The information we collect is used in various ways:
– To process donations, including sending acknowledgments and tax receipts.
– To communicate with our supporters about our projects, fundraising events, and other opportunities to participate in our mission.
– To improve our platform and tailor it to our users’ preferences.
– To comply with legal obligations, ensuring we meet regulatory requirements and respond to lawful requests for information.
Data Storage and Security
We are committed to ensuring the security of personal information:
– Data Storage: Personal information is stored on secure servers and in cloud-based systems that comply with high security standards.
– Security Measures: We use encryption, firewalls, and access control policies to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
Sharing of Information
SBF values the privacy of our donors and does not sell, trade, or rent personal information. We may share information with:
– Service Providers: Third-party companies that assist us in operating our website, conducting our business, or servicing donors, under strict confidentiality agreements.
– Legal Requirements: When required by law, we may disclose information in response to a court order, government request, or other legal process.
User Rights
Under the Data Protection Act and the Digital Data Act of India, individuals have rights regarding their personal data, including:
– Right to Access: You can request copies of your personal data held by us.
– Right to Rectification: You can request the correction of inaccurate personal data.
– Right to Erasure: You can request the deletion of your personal data under certain conditions.
– Right to Restrict Processing: You can request the restriction of processing of your personal data.
– Right to Data Portability: You can request the transfer of your personal data to another organization or directly to you.
Changes to Our Privacy Policy
We may update this privacy policy to reflect changes in our practices and service offerings. If we make material changes, we will notify you by email or through a notice on our website before the changes take effect.
Contact Us
For questions about this privacy policy or our privacy practices, please contact us at info@swadeshionline.in, providing a dedicated channel for privacy inquiries and concerns.